Case and individual earphone battery not showing

[ZT-2617bc03]

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Model Name: ROG Phone 3
Firmware Version:
Rooted or not:
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My phone doesn't show the battery of my TWE case or the individual earphones. I've tried it with Galaxy Buds Live and Oneplus buds Z. They both work fine on other phones. How I can fix this? I'm on Android 11.

[Saifuddin]

ZT-2617bc03

It is supposed to show the battery of the case and the buds individually. There should be 3 different battery levels.

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I dont think it is supposed to show your case percentage

[ZT-2617bc03]

Saifuddin

https://zentalk.asus.com/en/discussion/comment/182211#Comment_182211

I dont think it is supposed to show your case percentage

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It is, mate. Works on other phones. It depends on your earphones though.

[Saifuddin]

ZT-2617bc03

https://zentalk.asus.com/en/discussion/comment/182334#Comment_182334

It is, mate. Works on other phones. It depends on your earphones though.

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Ohkk. I got galaxy buds 1st gen and they dont show case percentage so i cant check the same

[ajinkya017]

The case isn't even active if it isn't open and one of the buds is in it or it is with the buds+ which i have. Do you keep the case open at all times? On what other phones does it work?

[ARP_ASUS]

Hi ZT-2617bc03,
The phone should a Bluetooth device battery only
If there is any other phone which shows a case battery share the screenshot for reference