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Android 11 Update and Black Crush Issue still not fixed

drishtantmahaja
Star II
Other phones are looking forward to android 12 and the asus rog phone 3 users even after buying a flagship phone haven't received android 11 update till now. The company released rog 5 less than a year after the launch of rog 3 and it looks like the whole focus is shifted to rog 5. A constant problem with ASUS Phones since I started using them in 2016 but still because of trust and constant assurance from the company regarding software updates I use asus phones, please deliver what you promise to your customers. The black crush issue looks like a permanent problem with the phone which can't be solved, even the first buyer of the phone can detect the problem at first glance but the company rushed the release and didn't solve the problem completely till now and released rog 5 with a better screen quality which should have been there in rog 3 the price being the same.
8 REPLIES 8

Danishblunt
Hall of Fame I
Aryan202

https://zentalk.asus.com/en/discussion/comment/171256#Comment_171256

Nah it isn't what's your source for R5 screen?

Rog 5 uses an Samsung panel and most who have upgraded from 3 find 5's screen better

Rog 3 reportedly uses an tianma panel


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As already mentioned, Rog5 has samsung panel with all the annoying things with it. such as the usual green tint:
https://zentalk.asus.com/en/discussion/47313/rog-5-wrong-display-colors

Not to mention the Rog5 has for unknown reasons a motion chip inside. God knows what ASUS was sniffing when going for that decision. They do gaming monitors with ELMB to reduce blur as much as possible yet build a motion blur chip into a gaming phone. I don't think I've ever seen a decision showing more disconnect to their user base than that motion chip decision on the Rog5.
As far as the panel goes, It doesnt belong on a gaming phone.

aciddmone
Star I
screenshot-20210615-174627016.jpg
why can't i upgrade android 11 😒😒 pls

Danishblunt
Hall of Fame I
aciddmone

screenshot-20210615-174627016.jpg

why can't i upgrade android 11 😒😒 pls


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Because you got crossflashed tencent phone.

ARP_ASUS
Community Legend II
Hi drishtantmahajan4059,
For Black crush - Yes there are updates push which helps and optimizes the display, Will it be 100% solved the updates makes it better with each push. The solution I have been giving to all IN customers:
If there is Black crush issue and even after software update and factory reset if doesn't satisfy the performance, Please visit the nearest service center. If any issues do let me know.
For Android 11 it is already under BETA and the stable release is expected soon.