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Battery drain issue and charging time getting lesser Asus 6z

S_4
Star I
Please tell us some basic information before asking for help:
Model Name: Asus 6z
Firmware Version: 18.0610.2103.137
Rooted or not: Not rooted
Frequency of Occurrence: Daily
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Many months ago my charging cable got damaged so I ordered another type C cable online which was completely working as original cable no delay in charging time & Screen on time. But recently , this cable got some inner damage don't know how . While plugging in into charging it shows only charging not Fast Charging. So I thought to buy a new cable so at that instance I used different cable to charge but for the first time battery gets charged in 1 hrs 30 min I don't know what was happening but as I got good screen on time so I was satisfied but after charging 3 to 4 time phone getting charge in 1 hr 10 min or even lesser infact normally at 90 % phone starts to charge slow but here it was not happening . After that I got the battery draining issue , whenever I keep my phone idle it drains upto 12-13% which is not good. For this I reset my smartphone so if it is happening because of some bug but the results are same , even after charging with cable bought online still it's happening and charging time is getting lesser and battery draining fast. Firstly I was getting 10% reduction in 1 hr in use but now it has also reduced. Please give some solution 🙏🙏

10 REPLIES 10

Ihar1sh
Star III
guvvalaprudhviraj30

https://zentalk.asus.com/en/discussion/comment/161025#Comment_161025

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Definitely something wrong with your unit i also bought my zf6 exchanging vivo z1pro i don't regret except the bad thermals of this device everything is working fine till now