zenbook ux331un video_dxgkrnl_fatal_error BSOD
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03-17-2021 10:56 PM
System: Zenbook 13 ux331un
Battery or AC: Both (Battery and AC)
Model: Zenbook 13 ux331un
Frequency of occurrence: Once a week
Reset OS: yes
Screenshot or video:
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Detailed description:
Getting a BSOD with the video_dxgkrnl_fatal_error in different state of work. From fresh power up to working at the middle of the day. I've done the dism and sfc proposed solution based on the previous responses.
Here's the link of the dump file. Please remove the blanks as I am not allowed to post links. https: //drive.google.com/file/d/1eNvm-SQ-SBkPj6cGXyGCp0Osn7a5WD9l/view?usp=sharing
Battery or AC: Both (Battery and AC)
Model: Zenbook 13 ux331un
Frequency of occurrence: Once a week
Reset OS: yes
Screenshot or video:
========================
Detailed description:
Getting a BSOD with the video_dxgkrnl_fatal_error in different state of work. From fresh power up to working at the middle of the day. I've done the dism and sfc proposed solution based on the previous responses.
Here's the link of the dump file. Please remove the blanks as I am not allowed to post links. https: //drive.google.com/file/d/1eNvm-SQ-SBkPj6cGXyGCp0Osn7a5WD9l/view?usp=sharing
11 REPLIES 11
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04-05-2021 12:42 AM
i am still getting the BSOD even without the NVIDIA driver in the device manager.

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04-05-2021 04:53 AM
james.leetongupload memory dump files to online storage, like Google drive or asus webstorage.i am still getting the BSOD even without the NVIDIA driver in the device manager.
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paste the shared link here.
I will analysis for root cause of BSOD crash.

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