ronald1985
https://zentalk.asus.com/en/discussion/comment/158649#Comment_158649
Of course I won't tell you which manufacturer is good and which one is bad. Infact, everyone's experience is different at the end of day. Some people will get bad experiences and some will get good experiences.
"Let me tell you about ASUS service my charger blown up due to electrical fluctuations i went to the service centre The first thing they asked for is a bill that I didn't have because i bought my ROG 2 online in China and they didn't provide any kind of purchase invoice. So the people at the service centre refused to give me service and even asked for money even though my phone was under warranty."
2 things though:
1) Charger blown due to electrical fluctuations - and you want a new phone? Also, if charger is damaged - it's not damaged because of Asus workmanship. This is the reason why you weren't covered, have you read what you are covered under warranty?
2) You didn't provide the proof of your warranty. How do they know your not someone off the street who do not own the phone? I don't know what you did, but hopefully you went away and brought a new charger.
You had a goodwill from the Apple shop in China (and bearing in mind I am Chinese too), they like people from elsewhere just like in India when they see foreigners. I will bet you if you did it a few more times, you won't get that same treatment and you will be telling the world that you had a bad experience.
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After reading your foolish comments now I confirmed that you know nothing. For your kind information if you buy a phone or any electronic products and want to cover the warranty the first thing you do is register your product to the company website and I already did it on the first day of my purchase. If the service centre have checked for my registered IMEI, then they don't have to ask for a bill as the same thing done by Apple care that is why they didn't ask for purchase bill.
