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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

screenshot-20200814-161049930.jpg
img-20200813-wa0011.jpg
picsart-08-13-04-46-11.jpg
picsart-08-13-04-44-38.jpg
img-20200813-wa0012.jpg


993 REPLIES 993

Aman89053
Rising Star II
Averan

https://zentalk.asus.com/en/discussion/comment/147664#Comment_147664

Hi there I can see you're not acquainted with the forum rules,any level 2+ member can set a display picture for their id

screenshot-20210117-160622799-281-29.jpg

There used to be an older zentalk app before this forum which was disbanded in 2019, nevertheless I was one of the first wave of users to join this new forum

And I'll be blunt here I don't own a Rog,see my beta tester tag there it's for the Zenfone

I sometimes hop onto some Rog threads to answer some basic/global questions that's about it having replied to a couple of people in thread

This specific thread is more of a rant and personal attack space right now nothing productive will come out of it.

And one more thing it's an "forum" forums attract the enthusiasts for an device/oem or people looking for device related help.

Now coming to the hot topic of black crush it's true that rog 3 has it and it's been rather reported by multiple community members here but the fact that this is the fate of almost all OEM forums this year is also true.

I'm an android enthusiast and can say by looking at all the reddit posts on r/android and personal manufacturer groups on telegram that black crush,tint, display artifacts,image retention have been a constant complain by all device owners this,can't say for sure if this is this due to the increasing refresh rates, calibration issue by an OEM or third party (pixelworks) or something else.

Samsung does fare a little better than other OEMs in terms of calibration but again their users have voiced similar complains on sam mobile (their forums) and OnePlus 8 pro which uses an samsung made display panel was plagued with issues too. (Rog 3 doesn't use an samsung panel not sure which vendor it's from)

Coming back to Asus let's see what their response has been to this issue

~ people report issue on zentalk

~ mods say black crush will be improved in future OTAs multiple time on zentalk both in this thread and others

~ in a future ota the changelog mentions "improved black crush"

~ the change actually introduces some grayscale changes and a "filter" over the display to reduce black crush

This move wasn't appreciated by many and people here asked for the filter to be removed and everything to be set to default

~ in the recent ota "greyscale" was improved which basically removed the filter as far as I can tell by judging the comments here (some apps still retain it tho)

And again some people prefer this way and some with the filter

Mods still say "display calibration will be optimised more"

At this point can't say what Asus will do next but their response was rather better than what other OEMs did

Plus if you google "Rog 3 black crush" it'll show many posts about the ota which fixed it same with many other phones it won't mention the actual case so research more before claiming that X phone is better than Y phone, google results and OEM answers in this regard to this issue has been full of contradictions this year some claimed it's an software issue and then again reverted their statement to "hardware characteristic of OLED"

The grass always looks greener on the other side

As a matter of fact kirisakura kernel dev who got both Rog 3 and OnePlus 8pro under developer program compared both phones and display uniformity was better on Rog


View post
I don't know why you are supporting asus...
You don't even have a rog 3 and still you are talking about its user experience..
There is no point ...
I own OP 8 pro and rog 3 both..
I must say ... 8 pro has zero black crush ... whether you talk about display, software update , camera everything is top notch....
Stop talking about something you don't have ..
First own it ,then compare it yourself...
90 percent of people are not fool here ...who was talking about the several issues....
I was a big fan of rog phones earlier .. and now when I own one ..I can say ..it's not worth it..

Let's see what rog 4/5 comes with..
Hope it can beat I phones now ...
(If you find something wrong or personal in my comment then I m so sorry ..
Hope you can understand my frustration as a user).



Aryan202
Community Legend I
Aman89053

https://zentalk.asus.com/en/discussion/comment/147729#Comment_147729

I don't know why you are supporting asus...

You don't even have a rog 3 and still you are talking about its user experience..

There is no point ...

I own OP 8 pro and rog 3 both..

I must say ... 8 pro has zero black crush ... whether you talk about display, software update , camera everything is top notch....

Stop talking about something you don't have ..

First own it ,then compare it yourself...

90 percent of people are not fool here ...who was talking about the several issues....

I was a big fan of rog phones earlier .. and now when I own one ..I can say ..it's not worth it..

Let's see what rog 4/5 comes with..

Hope it can beat I phones now ...

(If you find something wrong or personal in my comment then I m so sorry ..

Hope you can understand my frustration as a user).


View post
Uhm no point arguing further
I stated everything in my comment above
I generally stay away from rog forums anyways unless it's a general question I can help with or to share some tech rog related stuff
And great enjoy your oneplus 8 pro if that's the case
"Camera and software is top notch"
Their users are literally crying about pink tint in camera in forums right now and ui lag
And again Iets end this discussion here
Sayonara I'm off to binge watch some anime 🙂

markovo
Rising Star I
So, about ROG 3's display.... Here is this dark gray image:
screenshot-20210119-210017154.jpg
Here is how it looks at 100% brightness :
img-20210121-213115.jpg
Here it is at 50%, still usable:
img-20210121-213122.jpg
And here it is at 10% (complete cr@p):
img-20210121-213204.jpg
It's the same image on all photos....

Ranv__rRatho0r_
Star III
markovo

So, about ROG 3's display.... Here is this dark gray image:

screenshot-20210119-210017154.jpg

Here is how it looks at 100% brightness :

img-20210121-213115.jpg

Here it is at 50%, still usable:

img-20210121-213122.jpg

And here it is at 10% (complete cr@p):

img-20210121-213204.jpg

It's the same image on all photos....


View post
No use posting here bro. Many have tried but only in vain. Only thing can happen is some highly enlightened dorkish cunt like nightmaster or verrry famous youtuber Greekleader (obviously pun intended 😂😂) etcc... Will talk you you down.. establishing it as your fault or something else defending for asus as how saintly they are and issues such as these are not mention worthy.
No mods here will respond either. So never mind. Whether sell it or throw it away. But I should also mention obvio it's a really great device.. but this black crush display issue is seriously bugging me.

Danishblunt
Hall of Fame I
Ranv€€rRatho0r€

https://zentalk.asus.com/en/discussion/comment/148810#Comment_148810

No use posting here bro. Many have tried but only in vain. Only thing can happen is some highly enlightened dorkish cunt like nightmaster or verrry famous youtuber Greekleader (obviously pun intended 😂😂) etcc... Will talk you you down.. establishing it as your fault or something else defending for asus as how saintly they are and issues such as these are not mention worthy.

No mods here will respond either. So never mind. Whether sell it or throw it away. But I should also mention obvio it's a really great device.. but this black crush display issue is seriously bugging me.


View post
I'll take that as a compliment. Get your way to enlightenment and you shall also be able to fix black crush.