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System Backup Problem

Anonymous
Not applicable
Please tell us some basic information before asking for help:
Model Name: Max Pro M1
Firmware Version: .438 beta
Rooted or not: No
Frequency of Occurrence: Everyday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
screenshot-20210108-105732.png
As you can see in screenshot, back up button is disabled and it always shows waiting for backup but never starts the backup.
This problem is present in both Android 9 and Android 10 beta.
Phone is not rooted, and bootloader is locked.
Also tried full reset & everything.
Asus developers are useless. Can't fix any bugs. Took 1 year and still can't deliver Android 10.
While Max Pro M1 was the first phone to get Custom ROM of Android 10 stable.
Hire better developers from xda.
2 REPLIES 2

abhaykrishnan02
Zen Master I
drshtmstry

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M1
  2. Firmware Version: .438 beta
  3. Rooted or not: No
  4. Frequency of Occurrence: Everyday
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

screenshot-20210108-105732.png

As you can see in screenshot, back up button is disabled and it always shows waiting for backup but never starts the backup.

This problem is present in both Android 9 and Android 10 beta.

Phone is not rooted, and bootloader is locked.

Also tried full reset & everything.

Asus developers are useless. Can't fix any bugs. Took 1 year and still can't deliver Android 10.

While Max Pro M1 was the first phone to get Custom ROM of Android 10 stable.

Hire better developers from xda.


System Backup Problem
Connect to router instead of mobile hotspot

Anonymous
Not applicable
abhaykrishnan02

https://zentalk.asus.com/en/discussion/43084/system-backup-problem

Connect to router instead of mobile hotspot


View post
I am using WiFi, not mobile hotspot.
I have broadband.