System Backup Problem

drshtmstrydrshtmstry Level 1
edited February 2021 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M1
  2. Firmware Version: .438 beta
  3. Rooted or not: No
  4. Frequency of Occurrence: Everyday
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


As you can see in screenshot, back up button is disabled and it always shows waiting for backup but never starts the backup.

This problem is present in both Android 9 and Android 10 beta.

Phone is not rooted, and bootloader is locked.

Also tried full reset & everything.

Asus developers are useless. Can't fix any bugs. Took 1 year and still can't deliver Android 10.

While Max Pro M1 was the first phone to get Custom ROM of Android 10 stable.

Hire better developers from xda.


This discussion has been closed.