widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

[TaeSeong]

Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[CHOOZR]

Hi Shane, may i ask How do you check these? Cant seem to find these in my phone settings. Is this an external app?

Shane Fernandes

https://zentalk.asus.com/en/discussion/comment/138124#Comment_138124

Attached is a screenshot from both the devices....

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[Shane_Fernandes]

Choozr

Hi Shane, may i ask How do you check these? Cant seem to find these in my phone settings. Is this an external app?

https://zentalk.asus.com/en/discussion/comment/138125#Comment_138125

View post

drm info on playstore

[CHOOZR]

Thanks Shane for sharing the information. Thought it was a stock setting that can be checked

[PH]

@Shane Fernandes my thoughts exact. So many issues with this junk phone. Sad part is Asus is not even coming forward and accepting these issues. Rather they are busy working on their next phone and trying to have these fixes worked upon on the new one. What about their exisiting customers? Pathetic service and dev team.

[reuben4k]

First and last time I buy an Asus mobile device. Absolutely atrocious support not even acknowledging the widevine issue.