ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Danishblunt]

Manoj Bobby

https://zentalk.asus.com/en/discussion/comment/137756#Comment_137756

I watched your video around a month ago that's a pretty good demonstration that how 'gamma thing' effects the display,but is this asus team capable enough to fix it or they're too proud to take help from people like you?

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Its difficult for the dev team to do anything as they dont have any way of controlling the display because of pixelworks software. The devs need either pixelworks to get their shit together or they need from pixelworks some kind of access to the software.

[Dr__SushP]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/137765#Comment_137765

Its difficult for the dev team to do anything as they dont have any way of controlling the display because of pixelworks software. The devs need either pixelworks to get their shit together or they need from pixelworks some kind of access to the software.

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So what are you saying shall be the prognosis ?

[Danishblunt]

Dr. SushP

https://zentalk.asus.com/en/discussion/comment/137787#Comment_137787

So what are you saying shall be the prognosis ?

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Either pixelworks pushes a fix or give access to their calibration settings as currently its a binary file which also seems has a signature which means even modifying the binary file you will get a boot issue.
Or
The devs make a workaround so that 3rd party devs can disable the software and implement kcal/klapse and use that to control the display.

[GREEKLEADER]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/137789#Comment_137789

Either pixelworks pushes a fix or give access to their calibration settings as currently its a binary file which also seems has a signature which means even modifying the binary file you will get a boot issue.

Or

The devs make a workaround so that 3rd party devs can disable the software and implement kcal/klapse and use that to control the display.

View post

I just wanted to say,I agree with EVERYTHING you have said,also I've seen that video of yours,now I know how it works,sort of
Anyways I'm waiting for the Green tint issue fix on the newest iPhones lmao,then we'll see if it's hardware or software... they'll be like OHHHH APPLE OPTIMIZATION NUMBAH 1 blah blah smh
People are inpatient,the camera is fine,the screen is fine the battery is fine,the software is fine it's not like it crushes every single day smh
There is always room for improvement but fortunately I have the freedom of upgrading to the Rog 4 so I don't really care about the cons of this one
But wait for the update that'll be released and we'll see what they have prepared for us
And from my experience,black crush doesn't affect gaming,or atleast the most played and popular games like Pubg and Genshin impact For example
Other phones have screen issues too like the iPhones and one plus so don't blame Asus
Blame pixelworks
Everything will be

[Dr__SushP]

Asus should be blamed. We have paid and bought it from asus. Even if pixelworks is behind this we have not bought the phone from them. Its asus' responsibility to do whatever necessary to fix this any way possible. At whatever cost.