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When will New updates are rolling out to fix the black crush issue on rog 3

nishantjarial
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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5 REPLIES 5

Ogghy
Rising Star II
I think the answer is.. never. Because the problem occured in day one and they're not even trying to fixes it right now xD

ARP_ASUS
Community Legend II
Hi For black crush issue please share the below:
Can you please share the below:
1. Firmware version
2. App to play video (video title where you experience this)
3. Brightness setting 
4. Screenshot 

Craven
Rising Star II
1. Firmware version: .78

2. App to play video (video title where you experience this):
YouTube: https://youtu.be/G_tLIX4aRj0 (1:21) (720p)
YouTube: https://youtu.be/LZotNSWF0-4 (0:43) (720p)

3. Brightness setting: 20%-60%

4. Screenshot:
screenshot-20201013-004221954.jpg
screenshot-20201013-004323969.jpg
Interesting info: there seems to be no black crush if i lower the brightness anywhere from 15% to 0%. If i do that, the black crush disappears and the red tint takes place. The lower the brightness, the stronger the red (happens only on YouTube). Also, less black crush for me above 70% brightness. The higher, the better.
Conclusion: black crush occurs in YouTube at 16%-69% brightness. Around 45% brightness is where the strongest black crush happens.

Disclaimer: This info is based only on those two videos. I might be wrong and there are other videos that still exhibit black crush regardless of brightness.

nishantjarial
Star II
screenshot-20201012-202344240-281-29.jpg
Screenshot shows prefect black in back but mid u can see some issue