Poor BLACK LEVELS and Further BLACK CRUSH in ASUS ROG PHONE 3

[ganeshgannu007]

Please tell us some basic information before asking for help:
Model Name: ASUS ROG PHONE 3
Firmware Version: 17.0823.2008.70
Rooted or not: Not
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): NA
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I want to tell you that this phone, ROG 3 is having severe black levels issue. I have pitched it against OnePlus 6 whic is more than 2 years old and this phone cannot compete against that.
My questions are these,
1. Is the display panel used in this phone bad quality?
2. Can this be fixed by software updates? I don't see how cuz I already got 2 updates for fixing yet nothing happend.
3. Can I get a replacement or the display replacement under warranty If this display is faulty?
4. Is my display ok or faulty?
5. Is this display AMOLED or LCD?🤔😒

Pls watch the below files and do let me know what I can do and What Asus can or is Doing?
@Laura_ASUS @CH_ASUS @Gustav_ASUS @TITAN
@CH_ASUS @Gustav_ASUS @Titan_ASUS @Anders_ASUS @Kris_ASUS @gabriel_prado @falcon9 @laura50123

[ganeshgannu007]

Dr. SushP

https://zentalk.asus.com/en/discussion/36600/poor-black-levels-and-further-black-crush-in-asus-rog-p...

Suffering from same issue

View post

Don't know if this will be resolved.

[ganeshgannu007]

amitgarde3

https://zentalk.asus.com/en/discussion/36600/poor-black-levels-and-further-black-crush-in-asus-rog-p...

Asus is continuously tunning black crush issue and you can see more improvement in coming FOTA dont worry!

Also i would say only most of 90hz and above refresh rate devices have such issues like black crush/red tint/green tint etc

Rog is not only one you can check oneplus 8 pro/samsung note 20 ultra/samsung s20+ forums you will see number of users complaining so i request you just wait ASUS is trying really hard to get towards fix as early as possible

And also yes it would be much fair comparision if you would have compared rog 3 with any other 90hz and above refresh rate models as this crush issue occur mostly on higer refresh rate panels only

oneplus 6 is 60hz this does not justify comparisions

Thanks!😊

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So going for 144hz is a bad decision?
I think Asus can make this right. I hope.

[ganeshgannu007]

ganeshgannu007

https://zentalk.asus.com/en/discussion/comment/118826#Comment_118826

Ya I have checked it at every setting i found the same. Even though I see Rog 3 as a superior device here.

I know Asus is working on it. I jus waited for tow updates upto .70 version, yet the issue was still there.

It may be in oneplus 8 or samsung i dont want to know.

I hope atleast at full brightness the black leves are maintained. That way problem might not be there at most of the time as we use it at full brightness.

Hope this will be resolved. I want to enjoy this phone.

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Is going for 144hz or anything above 60hz is wrong decision if so why are these displays superior.
I want to tell you that all other colours reproduction is of great quality but, blacks are too bad. That is a serious issue coz we enjoy an Amoled for its blacks.

[Danishblunt]

ganeshgannu007

https://zentalk.asus.com/en/discussion/comment/118978#Comment_118978

Excatly, either the problem must be gone or else device must be replaced.

View post

All OLED phones with high quality screens have black crush without exception. The only difference is how strong the effect it, hell even 2000USD+ OLED TV's have black crush.
It doesnt matter if we talk Samsung Note 20 Ultra, Pixel 4, OnePlus 8 Pro or Oppo Find x2 Pro, you will always find yourself with black crush on a certain level. Hell even on my roommates Morotolla One Zoom he has black crush, it's funny how people just hear a term like "black crush" and blow it out of proportions. It's the same when people claim that their Asus phone run hot, despite being around 60c on load which is ridicolously low compared to samsungs passing well above 90c on the SoC.
If you have an OLED phone you WILL have black crush unless you hand calibrate the screen yourself on each and every single brightness level. What Asus means with they will reduce black crush but never get 100% rid of it is basicially the same as Asus will limit black crush to the best of their abilities so that it will have as little black crush as other OLED phones.

[Thunder_Demon]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/119308#Comment_119308

All OLED phones with high quality screens have black crush without exception. The only difference is how strong the effect it, hell even 2000USD+ OLED TV's have black crush.

It doesnt matter if we talk Samsung Note 20 Ultra, Pixel 4, OnePlus 8 Pro or Oppo Find x2 Pro, you will always find yourself with black crush on a certain level. Hell even on my roommates Morotolla One Zoom he has black crush, it's funny how people just hear a term like "black crush" and blow it out of proportions. It's the same when people claim that their Asus phone run hot, despite being around 60c on load which is ridicolously low compared to samsungs passing well above 90c on the SoC.

If you have an OLED phone you WILL have black crush unless you hand calibrate the screen yourself on each and every single brightness level. What Asus means with they will reduce black crush but never get 100% rid of it is basicially the same as Asus will limit black crush to the best of their abilities so that it will have as little black crush as other OLED phones.

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True
I have seen black crush and burn complains in premium OLEDs too 😂
On phones sadly all high hz phones have it as of now (beyond 90hz it's more pronounced)