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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Gustav_ASUS
Community Legend III
Thank you for your feedback so far. We're continuously trying to improve the display calibration and your input is important to us.

dhevarsh
Star III
This update is great. Well done Asus but it's still far from perfect. The screen is now decent and I can deal with the remaining black crush, but theres some issues at around 40-50% brightness which hopefully can be fixed later down the road.
This is a massive improvement. Thanks for listening to us, but hopefully this isn't the end of the updates since those remaining issues do need to be ironed out.

Jaganmohan
Rising Star I
Gustav_ASUS

Thank you for your feedback so far. We're continuously trying to improve the display calibration and your input is important to us.


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Between thanks for the support so far.

zainkim2019
Star II
The Black Crush issue is still there nothing changed... And when u turn your brightness down dark or grey collors turns brown or red wtf asus.. is it true that you could fix this issues or your just denying that its really a hardware problem....

as19103
Rising Star I
zainkim2019

The Black Crush issue is still there nothing changed... And when u turn your brightness down dark or grey collors turns brown or red wtf asus.. is it true that you could fix this issues or your just denying that its really a hardware problem....


View post
I also have this issue on lowest brightness with few apps like Youtube, Gallery, Netflix.