ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Anders_ASUS]

The adjustments made in .58 was locked in a while back in order to get it in into the already planned .58 update. We've continued to tune the screen since and we're still tuning. It will improve further.

[federicaargo]

Just got the .58 update and I can't say the problem is 100% solved (I'm confronting pics in my gallery) but a good 80/85% of the problem is gone now!
I'll wait to have more time in my hands to see if this applies to all the apps but I already see the difference :cherry_blossom:

[salmannaser]

Anders_ASUS

The adjustments made in .58 was locked in a while back in order to get it in into the already planned .58 update. We've continued to tune the screen since and we're still tuning. It will improve further.

View post

Why haven't we got the .58 update yet.. still on .47

[illixir]

Anders_ASUS

The adjustments made in .58 was locked in a while back in order to get it in into the already planned .58 update. We've continued to tune the screen since and we're still tuning. It will improve further.

View post

It is disheartening to see the amount of filth people have to say and the lack of patience they have. If you could only see the whole thread, you would realise that Anders had already stated the same he said right now. But the pathetic degree with which everyone on this forum is targeting the Mods and Devs and the people who are talking sense, is just astonishing.
If you have so much problem, please read about Black Crush and what devices have it, instead of just blabbering whatever you want to on this forum. You spent your money by your choice. No one forced you to. So please stop making it sound like that. You wouldn't face black crush on day to day usage. It is limited to a few instances and I don't think it is that big of a deal that you all are making of it.
So for the sake of God, be patient. And note that everybody talking sense here is tired of hearing you want to refund or return. Please already do it and suit yourself with a new device. Cheers!

[Aryan202]

Akash Gupta

https://zentalk.asus.com/en/discussion/comment/108074#Comment_108074

Btw oneplus had similar issue and they fixed it in software updates so i think asus can also come up with something to fix it. There is a video on youtube to temporarily fix this issue. Please go look for it till it gets fixed.

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Nah op didn't fix it,all they did was increase the minimum brightness (I felt the need to write this as I dunno why people have the misconception that other OLED displays don't have these issues)
[The thing is all OLEDs have black crush even s9 (60hz) but the recent high hz panels have it a bit more pronounced ]
Unless there is an improvement in OLED tech tint,black crush are here to stay (calibration does make a little difference tho)
Their forums, telegram groups, XDA threads and reddit are still filled with display related complains (I did post a lot of links in my previous comment)
Display uniformity,black bar around punch hole, retention,black crush,tint etc





All the above samples are from oneplus 8/pro from their telegram group

Even their own moderators on tg acknowledge the issues

Samsung note 20 ultra by the way ^^ (70k+ phone)
Source: https://www.tomsguide.com/amp/news/samsung-galaxy-note-20-ultra-may-have-a-big-display-problem#refer...
And samsung uses top of the line panels on their Flagships even oneplus 8 pro was touted to use a good samsung panel some sites even gave the display an A+ rating we all know how that turned out to be

Asus did say they'll try calibrating the display better and further improvements will come with new ota updates