ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[#2]

Nadzi

I have the latest update 58 and when this is a SOLVED PROBLEM then I am Donald Trump

one is a photo on youtube and the other photo is from Dead Trigger 2

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Donald trump?? What do you mean 😂😂😂

[salmannaser]

Nadzi

I have the latest update 58 and when this is a SOLVED PROBLEM then I am Donald Trump

one is a photo on youtube and the other photo is from Dead Trigger 2

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Didn't understand what you said.. problem solved or not.. I didn't get the update.. tomorrow is the last date for return . Please reply..

[#4]

salmannaser

https://zentalk.asus.com/en/discussion/comment/108062#Comment_108062

Didn't understand what you said.. problem solved or not.. I didn't get the update.. tomorrow is the last date for return . Please reply..

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Black crush issue is in all rog 3 devices so no matter if you get a replacement, its either a fault in software or asus just used cheap screens and you are stuck with this issue forever. Hopefully it gets fixed by software but there is no statement from asus yet if its hardware issue or software. If you want rog 3 then i think you should not return this device and if you dont want this issue and can live with other phones then your best bet is to return it and buy another phone.

[#5]

salmannaser

https://zentalk.asus.com/en/discussion/comment/108062#Comment_108062

Didn't understand what you said.. problem solved or not.. I didn't get the update.. tomorrow is the last date for return . Please reply..

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Btw oneplus had similar issue and they fixed it in software updates so i think asus can also come up with something to fix it. There is a video on youtube to temporarily fix this issue. Please go look for it till it gets fixed.

[Nadzi]

salmannaser

https://zentalk.asus.com/en/discussion/comment/108062#Comment_108062

Didn't understand what you said.. problem solved or not.. I didn't get the update.. tomorrow is the last date for return . Please reply..

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I don't know English in advance and I only write via google translator: D
The last update, 58, did not resolve the black display issue. If you have the option, don't forget to return the phone. You can always buy it back but return it if you have 1 day, return it. The update did not resolve the issue.