Good afternoon everyone, I will try to summarize my experience, basically when I played a video with black areas, it looked like watercolor color but it is certainly not so much a problem with the screen but with the image to be reproduced since when the video is fixed and reproduced everything correctly the image is still faulty if for example you take a screenshot I mean that with the update the video playback has been fixed perfectly but if I take a screenshot and then see the image the video is wrong because it is wrongly calibrated but this will happen to you with any phone in short, the important thing is that ROG phone has solved the problem
Black crush issue is in all rog 3 devices so no matter if you get a replacement, its either a fault in software or asus just used cheap screens and you are stuck with this issue forever. Hopefully it gets fixed by software but there is no statement from asus yet if its hardware issue or software. If you want rog 3 then i think you should not return this device and if you dont want this issue and can live with other phones then your best bet is to return it and buy another phone.
Btw oneplus had similar issue and they fixed it in software updates so i think asus can also come up with something to fix it. There is a video on youtube to temporarily fix this issue. Please go look for it till it gets fixed.
I don't know English in advance and I only write via google translator: D
The last update, 58, did not resolve the black display issue. If you have the option, don't forget to return the phone. You can always buy it back but return it if you have 1 day, return it. The update did not resolve the issue.
I just want a gaming phone. I will definitely return or sell this and I will be sad. I'm looking forward to the Lenovo Legion Duel Phone, but I don't know if there will be a global version at all. If in the meantime the asus solves the problem, I will buy the asus rog 3 again, but at the moment the phone is unusable for 900 euros and I expect a phone without compromises for this price
Bro i am using 12gb 256gb variant , facing same issue too, and newly launched of all one plus mobile like one plus 8 , one plus 8 pro, one plus Nord all are having black crush issue
Bro i am using 12gb 256gb variant , facing same issue too, and newly launched of all one plus mobile like one plus 8 , one plus 8 pro, one plus Nord all are having black crush issue
The adjustments made in .58 was locked in a while back in order to get it in into the already planned .58 update. We've continued to tune the screen since and we're still tuning. It will improve further.
Comments
Yo tengo arreglado todo. En la descripción de la actualización no se indica pero realmente se a resuelto. Que hable asus.. Yo estoy contento
English plz
Google translate:
Thank you very much
Good afternoon everyone, I will try to summarize my experience, basically when I played a video with black areas, it looked like watercolor color but it is certainly not so much a problem with the screen but with the image to be reproduced since when the video is fixed and reproduced everything correctly the image is still faulty if for example you take a screenshot I mean that with the update the video playback has been fixed perfectly but if I take a screenshot and then see the image the video is wrong because it is wrongly calibrated but this will happen to you with any phone in short, the important thing is that ROG phone has solved the problem
Great to hear that issue is resolved... meanwhile I'm eagerly waiting for an update arrival.
It is still looking the same! 😑
Do you have latest update? .58 ?
In my case, the latest update 58. did not solve the problem with the black display.
the first photo is from Youtube. and the second photo is from the game Dead Trigger 2
PROBLEM STILL CONTINUES.
Donald trump?? What do you mean 😂😂😂
Didn't understand what you said.. problem solved or not.. I didn't get the update.. tomorrow is the last date for return . Please reply..
Black crush issue is in all rog 3 devices so no matter if you get a replacement, its either a fault in software or asus just used cheap screens and you are stuck with this issue forever. Hopefully it gets fixed by software but there is no statement from asus yet if its hardware issue or software. If you want rog 3 then i think you should not return this device and if you dont want this issue and can live with other phones then your best bet is to return it and buy another phone.
Btw oneplus had similar issue and they fixed it in software updates so i think asus can also come up with something to fix it. There is a video on youtube to temporarily fix this issue. Please go look for it till it gets fixed.
I don't know English in advance and I only write via google translator: D
The last update, 58, did not resolve the black display issue. If you have the option, don't forget to return the phone. You can always buy it back but return it if you have 1 day, return it. The update did not resolve the issue.
I just want a gaming phone. I will definitely return or sell this and I will be sad. I'm looking forward to the Lenovo Legion Duel Phone, but I don't know if there will be a global version at all. If in the meantime the asus solves the problem, I will buy the asus rog 3 again, but at the moment the phone is unusable for 900 euros and I expect a phone without compromises for this price
The update didn't fixed black crush, I will send the phone back to Asus.
Bro i am using 12gb 256gb variant , facing same issue too, and newly launched of all one plus mobile like one plus 8 , one plus 8 pro, one plus Nord all are having black crush issue
Bro i am using 12gb 256gb variant , facing same issue too, and newly launched of all one plus mobile like one plus 8 , one plus 8 pro, one plus Nord all are having black crush issue
Mods @Anders_ASUS @Admin @Titan_ASUS can we expect a reply ????
The adjustments made in .58 was locked in a while back in order to get it in into the already planned .58 update. We've continued to tune the screen since and we're still tuning. It will improve further.