Asus Rog Phone 3 has black Crush issue. Asus please fix the problem. I bought asus product for the first time. Please don't disappoint me
These extreme black crush images which comes from Netflix is mainly related to a bug in brightness and this will be addressed as soon as possible. We are also looking at how we can decrease black crush overall. The FOTA process takes weeks as there are many steps of approval. I'm not sure if these changes will make it into the already planned FOTA. Regardless we will try to get it out as fast as possible so please be patient.
@Anders_ASUS it's not coming only from Netflix ..black crush is everywhere..games ,YouTube photos, videos etc
And how can we be patient about this .. it's a big issue and there is no official Statement from asus till now that they r going to fix this soon..what if nothing happened?
Glad to hear that but i have been seen users complaining about black crush issue not only on Netflix ,amazon but even in apps like dialer app , video calling ..
So you sure right that the fix from Asus will fix it completely right ? As Rog 3 costed us ₹12000 more than Rog 2 which is a huge amount for many of us
Just hoping that this black crush fix fota will actually fix all of its issue i.e black crush in other apps too
He did say they are looking into decreasing the black crush overall
No it's everywhere offline online everywhere .
Please don't spread any kind of false news
What I said is that the worst black crush can be seen in netflix. This is because of the brightness bar bug which we will fix.
We will also adress the overall experience (which includes "offline online everywhere")
Averan is not spreading false news. He read my entire message and informed you that you missed this part. You should have read my message again instead of being impolite to other users
These issues are what Asus phone users should be ready to accept. I understood that the harsh way, there are display issues in ROG 2 as well , which are never ackwneledged. Eg, fingerprint, brack crush. Issues with their phone app, how they handle call during gaming, etc.
Many of these issues are small and, but absolutely irretating. But most of times these are never ackwneledged. And if you complain........., fanboy team comes bombarding
@Anders_ASUS Sir I was noticing him from the start ..and I found that he is just taking moderators (asus) side only..he edited his comment..and deleted that part which I was talking about
This issue is not small for users ...if u can understand..
We put our hard earned money over it.
I m extremely sorry if my comment is not upto the community guidelines..
I m aslo a developer and I know how things works..level of black crush is worst everywhere ..(I also provided the temporary solution on how to reduce black crush ,in my previous comments)
And the most important thing like one plus did-
Still there is no official statement from asus about fixing the issue .
3 more days and i m out from this community and asus products for ever..if something solid doesn't comes up
I will return it for sure..
Also told my friends not to buy it on next sale..
I m really pissed with this device.
As @Anders_ASUS said that they will address this black crush issue everywhere in system than most probably this is official statement from ASUS side you must understand that ASUS will push real hard to fix this issue as early as possible being patient and awaiting is the only thing you can do for now
And yes it is understandable how it feels when we buy a highly priced product and if that doesnt meet upto expectations, stay tuned n dont worry!
Fix is on its way cheers!✌️😊
Has every device received the 0.32 update ? My device haven't received it yet !!!!!
Lol i am aslo facing black crush issue its very horrible to see any videos even multi touch issue too I didn't expect from asus on this high end device this was the first time i bought high end device and what i got is a defective peice 😶
For now it is confirmed as a netflix brightness bar bug and also for entire system this issue will be addressed dont worry
Stay tuned for future updates
Lets hope bro 😐
This is how bad the black crush issue is in Rog 3,
Dear Community Members and Mods,
Can you please check the video and confirm. Are you getting same issue in your phones?
These issue only restricted to 8/128? Or even there in 12/256! Any one have issue in 12/256?
Bro its not black crush issue and its not even an issue 😅
That's not black crush that's smearing which is an inherent property of oleds
It's like that because OLED displays turns off the pixels for blacks and it takes a few milliseconds to turn them back on
This happens on every OLED panel out there including iphones
It might be. But this is extreme in Rog phone. I have a Samsung galaxy S10 and that display is not showing like this.