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Broken Refresh Rate

imbackatyou
Star III
Please tell us some basic information before asking for help:
Model Name: ASUS ROG PHONE 3
Firmware Version: CN 17.0823.2007.32
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I tried toggling the refresh rates but it still on 60hz. As you can see, I set my refresh rate on 144hz. I tried to restart and reset the phone still no luck.
Edit: I found the culprit. When I have my brightness low it seem to lock at 60hz. What ever refresh rate I set it on (90hz, 120hz or 144hz) But when I adjust my brightness higher (40% atleast) it seems to fix the bug. But for someone like me who's not used to high brightness. This is a real problem.
I HAVE POSTED VERY DETAILED ISSUE/BUG HERE. I HOPE ASUS TAKE AN ACTION FROM THIS.

received-233060097854195.jpeg
Low brightness
screenshot-20200812-142149694.jpg
screenshot-20200812-152602019.jpg

High brightness (120hz)
screenshot-20200812-142338223.jpg
screenshot-20200812-152720348.jpg

19 REPLIES 19

GhostRecon
Rising Star I
One of the key spec advantage is 144 hz refresh rate. It's not working atleast in my device
Update: have to confirm this is a browser limitation .

kangkan
Star III
My refresh rate too doesn't go above 120Hz but I thought it's because chrome doesn't support above 120hz. So didn't mention.

Aryan202
Community Legend I
Sharath

I am gonna add this in my review comment in Flipkart. One of the key spec advantage is 144 hz refresh rate. It's not working atleast in my device


View post
I think that's an browser limitation
Plus is that website accurate?

GhostRecon
Rising Star I
Averan

https://zentalk.asus.com/en/discussion/comment/102868#Comment_102868

I think that's an browser limitation

Plus is that website accurate?


View post
Can someone confirm this is browser limitation?

imbackatyou
Star III
Averan

https://zentalk.asus.com/en/discussion/comment/102868#Comment_102868

I think that's an browser limitation

Plus is that website accurate?


View post
I know that you are not addressing to me directly. In fact, its not the case. I tried another website to test the refresh rate.
Low brightness:
screenshot-20200812-152602019.jpg
High brightness:
screenshot-20200812-152720348.jpg