Screen Flickr at extreme low brightness
@Anders_ASUS
The screen flickers at extreme low brightness on white background like Instagram DM and Gmail etc. When suddenly brightness is dropped from medium or high to extreme low the flickering can be seen on white baground this happens only for extreme low brightness and dark room.This is not a hardware problem because at medium to high this doesn't happens.
The screen flickers at extreme low brightness on white background like Instagram DM and Gmail etc. When suddenly brightness is dropped from medium or high to extreme low the flickering can be seen on white baground this happens only for extreme low brightness and dark room.This is not a hardware problem because at medium to high this doesn't happens.
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One more thing- only 10 people have problems?! No, a lot of people have it, stop lying i am not blind!
Go to the Asus store, go to the Asus store, go to the Asus store... No, man, your software team sucks!
PEACE FOLKS!
1. I'm not saying that you are delusional but please imagine that you're in my seat. What would you do if your job is to report back to the engineers with issues found by our users. Do you think it is sufficient to tell them. The screen flickers at low brightness when I can't duplicate this error myself? How am I going to explain what they're looking for? If I just tell them what you told me, then best case, they look at 2-3 devices and tell me that they couldn't find the issue. If I have a video, then it's much easier to get them to look for this issue in a much larger number of devices.
Maybe it's not possible to capture on video. But then I need something else which can help us. Maybe the only thing we can do is to send your device for analysis.
2. The Nokia 8 has 700 nits display and even if they both were 600 nits laying next to each other, it's possible that one might look slightly brighter than the other. But I can assure you. ZenFone 6 has 600nits and it's legit. We're not making this up. It can be measured and it has been confirmed by several media.
3. Actually, the people working in our camera team are really awesome. The reason why we are behind other brands is because our team is not as big as that of Samsung, Huawei och Apple which I hope you can understand.
Arnova8G2 is skilled but he's basically testing different parameters with software developed by Google which isn't the same thing as making your own software. As a company, we can't use Googles software or they would sue us the very second they see that we use their code.
4. There are about 10 people in the English zentalk with this issue. I counted them. There might be up to 30 in the Chinese zentalk and even more when you include other forums and our store but it's still nothing compared to how many we have sold. All the people that have contacted our service center with a device that have had the same issue, proved to be hardware. It would have been better for us if it was software as hardware is more expensive to fix. The latest FW triggered a malfunction that some motherboards had. This is why it wasn't discovered before. Would you rather have us covering it up by trying to change the software again?
5. I'm sorry that you motherboard doesn't work to your satisfaction but every motherboard manufacturer has these issues. You can't find one brand where all the customers are 100% happy. It's hard making good motherboards and really hard to make a good bios. There are so many combinations of hardware components that it is actually a marvel that motherboards work at all. Regardless of your personal experience, ASUS recorded motherboard quality is overall very good and I dare to say that it is still the best. Switching brand compared to switching to another ASUS motherboard won't statistically increase your chance of getting a computer without any issues. I do however understand why you would want to change brand. It's perfectly normal.
I just want to summarize that we're here, we're listening and we're doing our best to make you happy. This is the whole purpose of this forum. To give our valuable customers a voice. To have a direkt link where you can share your experience with us and where we can discuss how to make ASUS products even better.
AND from 1st GEN m ZENFONE USER UNTIL 5Z NOW my freinds family and various relatives all are having zenfones from different generation and diffrent family like max,zoom,deluxe and flagships
I WOULD LIKE TO BE VERY MUCH THANKFUL TO ASUS FOR BRINGING SUCH AWSME TECHNOLOGY TO LIFESTYLES AND HELP LYFSTYLES GROW STRONGER AND EASIER
love u ASUS ?
AND NEVER MIND your effortss are always appreciated and valuable for us as a customer i stand always for ASUS AS A ZENFAMILY ?
and please dont mind modertors never get a heldback from negative comments and u gave a perfect answer heartly apprecaible
Always with you ASUS thanksalot♥️
Let me think of something to capture it as in slow motion in dark room it is not visible to record plus i know problems will b fixed but it will require some time and yeah we have faith for some solutions that's why we are writing in this forum.
The display flickers when its at 27% brightness on charging that i checked from settings and second when brightness is below 11% while not charging but this one is very minimal while the charging one's can be easily noticed.