ASUS - ZenTalk

user1990 · ‎11-21-2022

System: ChromeOS
Battery or AC: AC
Model: C523NA
Frequency of occurrence: sometimes especially on left port usb type-c
Reset OS: I did but in vain
Screenshot or video: N-A
========================
Detailed description：When I want to charge the device from left side type-C port then its does not work. i use right side usb typt-C for charging.
if i want to use type-c headphone in left side it some times work but sometimes not, if i put the heaphone in right side, it always work and i unplug the headphone immediately and put in left again so that time left side would surely connect the heaphone. I resest the device but no benefit, the issue persists.

Falcon_ASUS · ‎11-21-2022

user1990
System: ChromeOS
Battery or AC: AC
Model: C523NA
Frequency of occurrence: sometimes especially on left port usb type-c
Reset OS: I did but in vain
Screenshot or video: N-A
========================
Detailed description：When I want to charge the device from left side type-C port then its does not work. i use right side usb typt-C for charging.
if i want to use type-c headphone in left side it some times work but sometimes not, if i put the heaphone in right side, it always work and i unplug the headphone immediately and put in left again so that time left side would surely connect the heaphone. I resest the device but no benefit, the issue persists.

C523NA chromebook USB type-c ports sometimes work and sometimes not, especially left one.

@user1990
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.

ASUS_Bot · ‎12-22-2022

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