Shut down while charging

Hobbyist4LifeHobbyist4Life Level 1
edited November 9 in ROG Phone 6

Please tell us some basic information before asking for help:

  1. Model Name: ROG 6 16/512GB
  2. Firmware Version: WW.32.2810.2209.197
  3. Rooted or not: Not
  4. Frequency of Occurrence: Daily

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello,

Almost 2 weeks ago my phone started shutting off while charging.

95% of the time happens at night when charging phone while sleeping. I wake up and find the phone to be off which is a huge problem for me as I use the Alarm to wake up in the morning.

It happened once in the early morning I had put the phone on charger and less than 2 minutes the phone was off. That happened while charging in car so I couldn't see what was going on.

I do have ultra steady charging enabled at all times and scheduled charging for my sleep time.


What can I do to help diagnose this issue??

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