Random behavior on recent apps button

mitchconnormitchconnor Level 1
edited September 1 in ZenFone 9

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 9
  2. Firmware Version: no idea
  3. Rooted or not: no
  4. Frequency of Occurrence: often

I'm using the classic navigation with three buttons.

The right button (recent apps) does not work as expected.

1. When I press it repeatedly, I would expect it to always alternate between the last two apps. But often it doesn't. Sometimes it switches to the home screen, sometimes it switches to the third app in the list.

2. When I click the button just once, I would expect it to show me the "minimized" version of the app I'm currently in. But often it goes to the second and sometimes third app.

There seems to be a timing issue (and maybe more issues here). The faster I tap (and I do that naturally because double tap should normally allow me to switch between my last two apps quickly), the more often strange behavior occurs.

For good reference behavior, check the Google Pixel. My previous phones were Pixel 1 and Pixel 3, both of which worked correctly all of the time.


  • Hey @mitchconnor, Thanks for bringing this to our notice. However, in order to help you resolve the issue, we'll require your firmware version.

    You can check your firmware version by going to Settings>System>About Phone, here you will find your build number (firmware version). Please share it with us so that we can assist you further.

  • I didn't know build number was the same as firmware version.

    But here it is: WW_32.2030.2030.26

  • Thank you! We have forwarded the issue to the relevant department.

  • CrimisCrimis Level 2
    edited September 6
  • @Crimis no, it's not. But that other issue bugs me out, too.

  • I have the same issue.

    If you press the recent apps button it always shows the second app instead of the app that I'm in.

    And if I want to do a double tap to switch to the last app, I need to wait until the Screenshot and Clear all buttons appear at the bottom of the screen before I do my second tap.

    When I double tap faster, weird stuff happens, it looks like the recent apps screen just opens a second time.

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