x551ma model driverupdate orbios update not recognizing usb hard drive every time

sattiewhite1066

1. System:
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

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Detailed description：

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/59655/x551ma-model-driverupdate-orbios-update-not-recognizing-usb-hard-drive-every-time

Did you try to connect backup plus an external harddrive that comes with USB 3.0 cable .

example western digital backup or Seagate external hdd.

or separate harddrive is connected to an external enclosure which has seperate usb cable ?

GEEK_ASUS

Hi there,

Please also refer to below link for USB connection problems

https://www.asus.com/support/FAQ/1043160#:~:text=%E2%97%8F%20Check%20if%20there%20is%20any%20type%20of,visit%20ASUS%20customer%20service%20center%20for%20further%20tests.

Thank you.