How to remove watermark from screenshots after latest FW update ?

OxidianOxidian Level 1
edited February 7 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 3
  2. Firmware Version: 180410.2201.192
  3. Rooted or not: no
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Armoury crate/game genie 5.10.1.1_211109

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I'm baffled how there's no one complaining about this...

Yesterday I updated my phone to the lasted build and now whenever I take a screenshot in a game there's this friggin giant horrible watermark taking 1/4 of the picture space on the bottom left of the picture...

I've looked for every setting to disable it, but no avail, it's not possible to stop armoury crate in any way, to unistall it or remove it...

There's was no mention of this crap on the list of updates, else there's no way I'd have update the phone...

How do I turn this thing off ? or how do I rollback FW ? Don't tell me I have to throw away the phone for this stupid update...

Comments

  • For now I've removed every game from armoury crate...

  • BPMBPM Level 2

    ???

    I've never seen such a watermark, and still haven't seen any such thing, and I'm on the .192 update (and yes, I have Pokémon Masters listed in Armory Crate).

  • RynkEXRynkEX Level 1

    Got the same problem. Can't find anything watermark related in setting, no luck in screenshot setting either. This is my first time ever checking out ZenTalk for solution but somehow there's only one post about this matter and still no solution. I need a fix now because I'll die from the cringe soon.


    Ps. I got the same firmware/model/ no root as OP

    Ps.2 I can't post my screenshot because apparently I have to "be around for a little while longer" before I can post links

  • Same issue here I opened a support ticket that went absolutely no where because the agents was too stupid to understand the issue. Who the hell thought adding a branding water mark to peoples screenshots is a good idea?! Baffles me how stupid this feature is and how bad I want a new phone now.

  • I just came here to complain about this exact feature. Who thought it would be great to have this watermark in the corner? At least give us an option to disable it... Yuck.

  • it looks like some remnant from an aftermarket buid or so

    @Gustav_ASUS

  • Hi guys,

    We're currently investigating this issue, thanks for bringing it to our attention.

    Short term fix for now is to simply remove the app(s) from the Game Genie toolbar.

  • Asus please fix this rubbish! Nobody ask for this and nobody wants it.in case you still clueless, it is a screenshot with your ROG logo watermark. Come on. Should check before force update.

  • BPMBPM Level 2

    Correction: Turns out I was still on the .185 update when I took that screenshot, and just got the .192 update the other day. Now there is a watermark on my screenshots, too.

  • I came back just to also announce that I too see this watermark in my games' screenshots with no option to turn it off. Please add option to turn off

  • IcykoIcyko Level 1
    edited February 2

    Wtf this just happened to me too. ASUS need to remove this asap.

  • There is a "temporary workaround" method to solve this. Just remove your game from Amory crate and play without it.there will be no ugly ROG logo watermark when u take screenshots.

  • BPMBPM Level 2

    I'm aware. However, this shouldn't have even happened in the first place.

  • Yup agreed. Tell that to the ROG /Asus dev team...not sure it's intentionally or someone is sleeping on the job..

  • Hurry the hell up and fix this mess. The temporary work arround isn't a good work arround it requires us to not use many of the features we bought the phone for. We better not have to wait months for a fix to this absolutely insulting beyond stupid addition.

  • Hi all,

    Starting with the next FOTA update, you will be able to disable the watermark feature via the Game Genie settings panel.

This discussion has been closed.