connection problem with aeroactive 5 cooler on asus rog 5 ultimate

LaResis7anceLaResis7ance Level 1
edited January 10 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog 5 Ultimate
  2. Firmware Version: latest
  3. Rooted or not:
  4. Frequency of Occurrence: comes and goes when it decides
  5. APP Name & APP Version (If your issue relates to the app): trovo or screen cast in general

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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everytime i go to connect my livestream or screen cast to my laptop my aero active cooler fan 5 starts to blink green and never turns back on until i turn off the screen cast. there have been occasions where it would work by some miracle. but back then it would only turn on when i opened a game and now it just turns on automatically when i connect it.

Any help on this issue would be greatly appreciated because it starts to overheat vigorously throughout my streams without the fan.

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