Asus Rog 2 Suddenly Freeze and Restart

mohdharis065mohdharis065 Level 1
edited January 11 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Rog 2
  2. Firmware Version: WW_16.0631.1910.64_0
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


my Asus ROG phone 2 is getting restart again and again, whenever I connect the charger for mobile phone charging it will getting hang and turn off and restart. if I used Instagram reels its getting hang and restart, all these problems are facing after the update of security patch WW_17.0240.2108.103_0 please help me out I am getting so much stress because of this issue coz sometimes its doing the same while I am in a meeting or a conference call. Now i have downgraded to android 9 above mentioned firmware version still i'm getting these issues.Please help me out.


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