phone switch off and show battery zero whenever unplugged from charging. Battery drain drastically

ethanstars15ethanstars15 Level 1
edited August 17 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: X00td
  2. Firmware Version: android 9, last update 5sept 2020
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: Every time
  5. APP Name & APP Version (If your issue relates to the app): no

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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