Please tell us some basic information before asking for help:
- Model Name: ROG Phone II
- Firmware Version: WW
- Rooted or not: NOT
- Frequency of Occurrence: EVERY 5-10 MINUTES
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
hey there my phone's touch becomes unresponsive in every 5-10 minutes .
i tried every possible way to fix it but no results. tried disabling pocket mode , resetting the device , removed every security , also tried downgrading it to android 9 but still the problem remains the same.
asked on consumer helpline they asked me to go to safe mode tried that but there was the same problem also tried touch test via calculator as they asked me for and it passed in the touch test but the problem didn't resolved.