Zenfone 5 2018 Back camera is not focusing

caren15delacruzcaren15delacruz Level 1
edited September 2 in ZenFone 5 Series

My back camera is not focusing on the background. It only works on wide camera mode.


I already tried to clear cache, resetting all of the camera. Even resettijg phone itself. Yesterday it was working fine but now it is not focusing anymore! please help!



Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5 2018
  2. Firmware Version: WW16.06
  3. Rooted or not:No
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app): All of the app camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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