Where can I purchase replacement RGB lights?
I have an Asus ROG Strix G15 G512LW
The lower left RGB light on my machine has failed. I have visually inspected the lower left PCB and it's a hardware fault, likely due to damage. Hooking up the lower right PCB to the lower left connector results in a light, indicating the failure is on the lower left PCB. Additionally, there are black marks on the lower left PCB.
There are many numbers on the PCB,
G532LWS_La_L (the a could be a 5, 6, or a B, it's very ambiguous looking)
I would like to purchase a replacement, although I have been unable to find out how to get a real person to walk me through it at support. When I go to support it leads to a page with "Contact Support
Choose the contact that you prefer" with a blank page below it. Additionally, I've been unable to register my product as the model name does not appear in the registration menu (but when I input the serial number on support, it correctly identifies it as a G512LW anyway...)
My laptop looks quite silly with the left lights out of commission, I am willing to pay quite handsomely for the replacement part, if someone could just please direct me to whom I need to pay, that would be fantastic.