ASUS ROG PHONE 3 FINGERPRINT SENSOR IS NOT VISIBLE AT ALL AFTER SCREEN REPLACEMENT FROM SERVICE CENT

edited August 4 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ASUS ROG Phone 3
  2. Firmware Version: WW_Phone-17.0823.2104.147
  3. Rooted or not: Non Rooted
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): NA

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Please help #moderators.

  • Hi roykaushik.kr.kr.kr,

    Perform below steps:

    1. Update software if not done already.
    2. Check under Safe mode
    3. Run SMMI test to check possible hardware issue

    How to Enter SMMI_TEST (test hardware)

    Go to Calculator=>type " .12345+= "

    you will be entered to SMMI_TEST

    Factory reset your phone.


    If nothing works, revert back I can take your details and share with service for a check.

This discussion has been closed.