can't update my phone

juliantairvanjuliantairvan Level 1
edited July 2021 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 2
  2. Firmware Version: WW_17.0210.2001.60_0
  3. Rooted or not: not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


can't use my phone lately when trying to play PUBG with 120hz suddenly the screen turns off after 15 minutes of playing and also when charging the battery the screen also always turns off suddenly Plus sometimes my phone restarts by itself and also the problem of updating that can't be I have tried downloading the firmware several times and also following the procedure, but I still can't install the update can you help me with this problem


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