When Im Screen Record my PUBG, I dont hear microphone voice. Why??

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 5
  2. Firmware Version: Latest
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: Frequency
  5. APP Name & APP Version (If your issue relates to the app): Screen Recoder & PUBG

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My Question:

When Im Screen Record my PUBG, I dont hear microphone voice. Already select microphone at screen recorder setting but still dont hear my voice. ASUS please help me solve this problem. This is very big issue. I cant make PUBG Content because of this. 

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  • When Im screen recording PUBG Gameplay, Dont hear my voice, just hear internal sound only. Already turn on microphone audio but still didnt hear my voice. Im using wire headphone to screen record internal sound and microphone sound. Asus Rog phone 2 didt face this problem but Rog 5 have this problem. Asus please fix this. Its important.


  • Same her brother. In call of duty mobile also. When recording with microphone audio on. It does not record the microphone sound. Glad you brought it up here. I have the same issue. But in other games such as mobilr legends. The microphone recording works well, although I cannot boost the sound with a speaker booster when playing mobile legends. The speaker booster works only with CODM and PUBG

  • I have the same issue. But playing with MLBB. Recording with microphone is working.

  • I should buy iphone instead of this ROG. Useless. Rog 2 more better than Rog 5.

  • Performance wise for gaming rog is good. But it have alo of bus which is very frustrating. As if the phones were not tested before the release. Very disappointing

  • I phone drops drastically in gaming too, as what I have heard. Yeah. For me, rog 3 is better than this one. Although my problem with rog phone 3, is it heats a lot and now it shut down, cannot turn it on. Waiting for the repair center to have it fix. Really disappointing for rog 5

  • I did some test with screen recording and here's what I found.

    When in game microphone is on, the screen recording with microphone audio will not pick up microphone sound. But when in game microphone is off, screen recording with microphone audio will work, it will pick up microphone sound. It seems that there is a conflict between in-game microphone and screen recording microphone. And this is happening to pubg mlbb when you open your in-game microphone.


    I hope the devs could fix this as soon as possible. I know this is a software issue, because the microphone recording is working, it just that when the in game microphone is on, it will not work.

    This issue is not present with my rog 3.

    Please fix this devs. As soon as possible..

    In game microphone on.


    In game microphone off.


  • edited June 4

    I did some test with screen recording and here's what I found.

    When in game microphone is on, the screen recording with microphone audio will not pick up microphone sound. But when in game microphone is off, screen recording with microphone audio will work, it will pick up microphone sound. It seems that there is a conflict between in-game microphone and screen recording microphone. And this is happening to pubg mlbb when you open your in-game microphone.


    I hope the devs could fix this as soon as possible. I know this is a software issue, because the microphone recording is working, it just that when the in game microphone is on, it will not work.

    This issue is not present with my rog 3.

    Please fix this devs. As soon as possible..

    In game microphone on.


    In game microphone is off.


  • screen Recording via the phone microphone, without the use of headset/earphone microphone the sound is different also. Man, this phone has really a lot of issues and we have to wait for weeks to receive an update which is not a guarantee it will solve our problem with this phone

    Screen recording with the use phone microphone.

  • journeywithme06journeywithme06 Level 1
    edited June 5

    Screen recording with microphone input using the speaker of the phone is really awful. Please help.


  • 1) ROG 5 sound recorder works with microphone, 2) Call of Duty Mobile software microphone checked on, 3) ROG 5 Call of Duty Mobile microphone permissions set ON, 4) video screen recording works fine, - however, the microphone will not record my voice while screen recording is activated. Everything is checked good-anyone have any idea why voice cannot be recorded during game play screen recording? I’m beginning to believe the two functions aren’t software designed to work together??

  • edited June 5

    The same issue with mine and it is happening to all of the games when using microphone in game, such as PUBG. For some reason when you turn on the in game microphone, screen recording using microphone input will not capture audio. But when you turn off the microphone in game, it can screen record with microphone on it input. Which means it is having conflicts with the microphone use when using screen recording with microphone input and in game microphone on.

    This is not present with rog 3.

    Further more when you screen record with microphone input with using the speaker of the phone, the sound of recording is really awful. I dont know why this is happening. I hope this is only software issue because with rog 3. Everything regarding screen recording is good. The only thing with rog 3 is, it has a cap in screen recording. It can only record upto 3.87 gb

  • You can also check my vids that i tested the screen recording with microphone input, with and without in game microphone "Internal & Microphone Audio Problem."

  • Hello mods, good good day! Is there an update on this. Please help. And also for the live streaming...

  • 😁😁😁 Thank you so much gustav. Will do... Thisbis really great. Especially that the screen recording has no cap on it. Unlike rog 3. And also with rog 5. You can choose the fps of screen recording. So cool😍😍😍

    @Gustav_ASUS Regarding the fps drop and stuttering, which i believe related to thermal control, will it be addressed also on the next update?

  • rStarrStar Level 1

    I recorded Battlegrounds gameplay with same parameters i.e 720p, High, 60fps..

    When editing in FilmoraGO, last few minutes of video was freezing.

    I'm confused, should i lower the parameters or i get a different editing tool.

  • edited June 19

    I am also doing screen recording while playing pubg, codm and mlbb. Parameters, 1080, high, 60 fps. I have no problem with the recording what so ever now, although before I was experiencing having a this image distortion in the beginning of the recording (picture below). But for the quality of the video, it is perfect for me. Try checking with other apps. Maybe its an app concern.


  • edited June 24

    I have closed this thread. You may start another when the FOTA with screen recorder fix is out

This discussion has been closed.