Please tell us some basic information before asking for help:
Model Name: Aero Active Cooler
Firmware Version: NO CLUE JUST THE COOLER
Rooted or not: NOT
Frequency of Occurrence: HAPPENED AS SOON AS I OPENED THE BOX
APP Name & APP Version (If your issue relates to the app): NO IDEA
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I just received my aero active cooler and when i opened the box i went to feel the buttons on the back and the left button doesnt click at all and in result of that it doesnt work at all. is there anything i can do to fix it or should i just return it.
