rog 5 charger not working

xerodoomxerodoom Level 1
edited June 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: rog 5 16 256
  2. Firmware Version:
  3. Rooted or not: no
  4. Frequency of Occurrence: today
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My rog 5 recently stopped charging and upon further testing, the cable works fine and the power brick is the only thing not working. Tested on multiple cables and phones.

Now if I bring it to an Asus service Center, do I need to bring everything including all accessoriew, box and charger and phone? Or just the charger and receipt will do? I am in the Philippines and I am not sure what to do as nobody is answering the online chat right now.

To whoever who can answer my question thanks!


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