Zenfone 7 - Bluetooth broken
Please tell us some basic information before asking for help:
- Model Name: Zenfone 7 (ZS670KS)
- Firmware Version: Android 11 WW_184.108.40.206
- Rooted or not: Not
- Frequency of Occurrence: Daily
- APP Name & APP Version (If your issue relates to the app): Bluetooth
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Bluetooth is broken on ZenFine 7 since Android 10 that came with the phone.
When connecting to bluetooth speakers or bluetooth in car, audio fails to play back intermittently. Disconnecting and reconnecting bluetooth sometimes fixes it. When audio fails to play back, it may play for a second before cutting off even though the playback app is still playing back audio and the seek back is still moving. If i use the toggle to switch between bluetooth audio and phone speaker, the audio is clearly playing and audible through the phone speaker but not the bluetooth.
Phone calls will answer in my car's head unit, but occasionally the answering system locks up and i have to manually swipe to answer on the phone itself.
With my Zenfone 6, these same bluetooth devices worked perfectly.
With my temporary Sony Xperia 5 mk1, all these bluetooth devices also work perfectly.