Black Screen After Lock / Unlock Home Screen.

JACKSPARROWJACKSPARROW Level 2
edited April 14 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ZS620KL
  2. Firmware Version: 100.10.107.110
  3. Rooted or not: No
  4. Frequency of Occurrence: Sometimes (i.e 4/10 Chances)
  5. APP Name & APP Version (If your issue relates to the app): System UI

In My Phone

i) Open Appdraw -> After Top Right Side Three Dot Press -> Preferences -> Go To Hide Apps And Come back Then Open Home Screen -> Select / Deselect Lock Home Screen After Go Back Then Again Go Back my screen full black then i cant use my phone nothings . Only One Way Restore Lock The Phone And Unlock Phone After Working Fine .. This Is Bug Only Appears On My Phone ?🤔

ii) Not Every time it happened. sometimes it happen (4/10 Chances For Me).

iii) Proof I Attached Please Check It..

Please look into this

@AmitGarde @ARP_ASUS @Christine_ASUS  @victor0_ASUS @Anders_ASUS @ARP_ASUS @Falcon_ASUS@victor0_ASUS @Titan_ASUS

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