Power-Button not responding

chris.roth.chchris.roth.ch Level 1
edited April 14 in ZenFone 7 Series


I got the ZenFone7 Pro. Sometimes the power-button does not respond and cannot turn off the phone. The button seems to be ok, because the events I applied (double press or longpress) are working.

After a restart I can turn off the phone again. But I found no other way to get the power off working.

The updates are the latest available (


  • there is a software power button under the quick settings which you could use as a workaround till it gets solved

    I also use on screen shortcuts to turn my screen off (Nova launcher has that possibility for example) to put less stress on HW PWR button

  • I you have applied any other action than Power off to "Press and hold" then it's not supposed to turn your phone off. This is why we put a power button in the notification panel

  • Battery is fully charged . ASUS VivoBook will not turn on. Using power cord is only option to use laptop. Ideas?

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