Asus VivoBook M433I / NumberPad Keeps activating Auto.

junioram-031995junioram-031995 Level 1
edited February 20 in VivoBook
  1. System: Windows 10 HOME
  2. Battery or AC: Both
  3. Model: M433I
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:Hello guys! I really need your help because this is just driving me crazy. I bought an Asus M433I 3 months ago, and everything was working just fine until the NumberPad began to activate itself out of nowhere, in the beginning I only had to restart the PC and that seemed to work for a while, but now it is a mess, it is happening most of the time and it is interfering with my job. PLEASE GUYS, I really need some help. I have tried everything, since updating controllers and BIOS to uninstall the controller of the NumberPad. When I uninstall the NumberPad controller, it works for a while but then the whole trackpack becomes useless...I DON'T KNOW WHAT TO DO...NEED HELP HERE...THANKS IN ADVANCE...

Comments

  • Hello junioram,

    Please kindly provide product SN in the PM I send you.

    And if you can take a short video of the issue and share with me, would be great.

    Thank you so much.

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