Whatsapp call app crash and other Bluetooth issues are not fixed yet
shreyashshah16
Level 1
As per the testing I have done, whatsapp still freezes when we receive whatsapp call while using bluetooth headphones.
This contradictory to change log of 0.65 update, where its mentioned that issue is resolved. False.
Also just after that nor google duo Or skype are able to pick up voice from mic of Bluetooth headphone.
@Anders_ASUS I'll DM you the logs.
Here are unfixed items from last, now closed thread:
After updating to latest 0.65 build, apparently none of them are fixed,
1) whatsapp call freezing while on bluetooth: NOT FIXED
2) sometimes, google assistant won't detect any audio from my. Bluetooth headset's mike, (headset is perfectly fine) : NOT YET FIXED, when I use headphone key to trigger assistant, assistant shows "Can't connect to google at moment" but I'm Connected to internet over wifi.
3) sometime when I get skype call, person at the other end won't be able to hear my audio unless i switch out of bluetooth mode to earpiece or speaker mode. (I'm able hear him, but not vice-versa)(checked on multiple headsets, same issue): NOT FIXED
4) sometimes when I connect to bluetooth, there is no audio, video keeps playing, no matter what is volume level, bluetooth device won't output any audio, trying connect-disconnect won't work even. i had to restart the phone to get it work again: NOT FIXED, happens randomly, seen it happening 2 times already on lastest build.
Its been now 2 months since Last I reported these issues, even in current update none of them are fixed, and Original thread was marked "closed", it's not acceptable.
Comments
@Melqui @[email protected] @aljay @tabletnovran
Guys can you check your issue from last thread are resolved now on 0.65 update or not?
Please revert with details.
@Melqui had reported:
Sometimes I have to turn off bluetooth (rog2) and on again to hear sound on my car receiver. (sometimes connect but no sound)
@Melqui please check if this fixed on lastest update.
@[email protected] had reported:
My first experience with Rog Phone and feeling depressed with bluetooth connectivity drops and no one lis listening to our issue from customer service.
Tried connecting different bluetooth earphones but with same issue, really annoying and feeling bad for this purchase.
I think it is better to switch to another phone for daily driver, because they are just selling hardware without taking care of software bugs.
@[email protected] please confirm if this is fixed on lastest 0.65 update.
@aljay haf reported: While using bluetooth galaxy earbuds+ will disconnect from wifi connectivity.
@aljay please confirm if this is fixed in latest update, wiz 0.65.
@tabletnovran had reported:
I have the same issue especially number 1
when I receive or make a whatsapp call , audio or video call, after a few second whole app gets frozen. Even navigation panel is stuck, and I had some how force close the whatsapp to resolve it. this issue happen always when connected to Bluetooth earphone. I try to whatsapp call my other smartphone with my rog to see what happen, the other try to reconnect call before my rog get freeze, if my rog press off bluetooth when the other smartphone "reconnect" freeze didn't happen
when I activate team voice chat in game, especially mobile legend, my bluetooth earphone mic are not active
I use eggel liberty buds earphone
hopefully this issues can fixed/resolved, sorry for my bad english, thanks
@tabletnovran please confirm if lastest update: 0.65 has fixed this issue, and comment below.
Not fixed in this update. Something to add: I use smartwatch Amazfit Stratos
@Anders_ASUS +1
I also face a same problem since Rog phone 2 came out . Sometimes when i connect bluetooth to my car , the phone and the radio connected but no sound was coming out . Regret bout this
Same here. Next time I'll buy Samsung.
+1 on this one.
Hey shreyashshah16,
Thanks for sharing.
I am currently looking into it.
Stii waiting to hear back from you @ARP_ASUS and @Anders @Anders @Anders_ASUS
Still waiting for any response from the reps.
Already sent logs over PM to one of the mod.
Its utterly ridiculous, 1st of all calling something fixed but in reality it isn't, and then going cold and not responding to threads in timely manner.
Edit: I understand some reps will be on holiday leave, but I had seen others active in forum and yet we haven't heard from them.
@ARP_ASUS @Anders_ASUS @Melqui @XiiSharkz
Due to Christmas month every mod went on holidays and few of them are still on weekends they may comeback tommorow (monday) dont worry they will respond you very soon
Welcome 2021!
Still waiting for any response from the reps.
Already sent logs over PM to one of the mod.
Its utterly ridiculous, 1st of all calling something fixed but in reality it isn't, and then going cold and not responding to threads in timely manner.
EDIT: I understand that some reps will be onnl holiday leaves. But I have seen others active in forum, and yet they aren't responding. Also I bet delay could be due to dev also being on leaves but at least that much needs to be communicated if so, will avoid confusion and chaos in forums.
Let's see, coz I had made this post in December itself and its almost 2nd week of new year.
I hope we hear back from them next week.
@ARP_ASUS @Anders_ASUS @Melqui @XiiSharkz
Oh yeah, i totally forgot about this issue. Had them issue last year because i was to lazy to use wired headset.
Bluetooth headset does crash WhatsApp when you try to pickup call / video as well as calling / video calling somebody.
Tbh,
bit rude for no one to report back on this.
All bluetooth connection intermittently disconnect using Bose headphones, aftershokz and even car radio all have similar issues.
Can ASUS fix this please.
ROG Phone II
Same problem here. It's extremely frustrating..
Has it been solved yet?