Screen turns on during calls - dial pad opens
Please tell us some basic information before asking for help:
- Model Name: Zenfone 6
- Firmware Version: Latest
- Rooted or not: Not
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app): -
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
During a call, the screen turns on and shows the dial pad. This keeps on happening every call and I'll accidentally start pressing buttons during the calls, causing tones from pressing the buttons interupting the calls. I can't seem to disable this in any way. Help?