ROG Kunai 3 USB Mode random disconnect!

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3
  2. Firmware Version: .99
  3. Rooted or not: Not
  4. Frequency of Occurrence: During Gaming with ROG Kunais 3
  5. APP Name & APP Version (If your issue relates to the app): Still testing but noticed while playing Rockman X Dive

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I paired my Kunai's with bluetooth and this doesn't seem to happen on bluetooth mode but while testing USB mode with the bumper on my ROG Phone 3. I noticed that randomly while playing Rockman X Dive my controller will disconnect (Green LED turns off and turns back on). When I first connected the controller the update firmware box appeared and I clicked update and it quickly disappeared not letting me know if everything went well. Then it asked for another update which I did and the same thing happened. SO not sure the firmware version or how to check.


I noticed after rebooting it didn't happen for a while but it did happen again. I checked the physical connection and it is really tight and secure. It just seemed to happen randomly.

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