couldn't load bitmap fill - ball (error 7) - Asus zenfone max pro M1 - sudden appearing on recovery

edited December 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ZB601KL - ASUS_X00TD
  2. Firmware Version: 16.2017.2009.087-20200826
  3. Rooted or not: No
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app): NA

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I went into stock recovery to wipe cache partition. I was greeted with this error.

E:couldn't load bitmap fill_ball (error -7)

Supported API: 3

Cache partition wipe and reboot were successful. I have ASUS Zenfone Max Pro M1 and its showing error after cache and data wipe out . I have done reset 3 to 4 time but still having same issue . 

Due to this i have lost my phone internal storage data. can someone tell me how i can restore this data and get back. this is really imp for me. can someone help me on this.

Note - Please note that my phone is NOT rooted and bootloader is NOT unlocked.


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