ASUS - ZenTalk

Anilkumar

https://zentalk.asus.com/en/discussion/39761/rog-2-factory-reset

Screen damage means your screen and touch is not responding?

View post

Totally no display because of lcd damage. Beside that the phone is ok. So Im wondering if there's some kind of software or ways to reset the phone. I want to deliver them to a service centre but I'm so far away and its so expensive to travel due to pandemic.

FortuneCookie

Hi All, I would like to know if its possible to factory reset the phone even if the screen is damaged. TIA

ROG 2 Factory Reset

Technically, it's possible, but practically, it's close to impossible since you can't see what you're doing. But don't worry about your information. Service centers don't care about your personal information. They are not allowed, plus, they don't have time to look though personal information. If anything, they will wipe your unit when they get it.