USB C to Headphone Jack Accesoire and Guarantee Question

Helo ;PuweYHelo ;PuweY Level 2
edited December 2020 in ROG Phone 3

Hi people,

my ROG 3 is nearly 3 Months old, I'm from Germany and I have a 2 Years Guarantee if something isn't right or broken by itself.

My issue is that my usb c to headphone jack connector doesn't work anymore.

It's not the phone because I already tested it on another phone.

Where I to have contact somebody for getting a replacement? Especially an original part?

Are the accesoires which were delivered with the Phone even also under guarantee or did I already lost if I want a original replacement part?

Appreciate any further information, in my case under german rights, if possible.

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