Google Play Music Problem

Dzaky

Please tell us some basic information before asking for help:

1. Model Name: Zenfone Live L2 ZA550KL
2. Firmware Version: ww 15.07.2007.57
3. Rooted or not: not
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app): Google Play Music

actually maybe this is not important but Google stopped the Play Music service so I have to find another music player application and it will make memory full. Zenfone Live itself has been using Google Play Music for offline and online song players, so I hope there will be a ROM update for this problem so that the memory is not full of dead apps.

Christine_ASUS

Hi Dzaky

Google Play Music will be shutting down by December 2020 and starting September, members will begin to lose access to the service. After transfer your data to Youtube Music or other music apps, please check

Settings>Apps & notifications>Google Play Music>Storage>Clear Cache/Clear data>Force Stop>Disable

Sorry for any inconvenience it may be caused.