Problem with the fan
- System: Windows 10
- Battery or AC: default
- Model: Tuf gaming fx505dt
- Frequency of occurrence: Always when I perfom the hardware diagnostic
- Reset OS: Not in my plans!
- Screenshot or video:
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Detailed description：I have a problem on my new asus tuf fx505dt. It's just the second day since I bought it, I ran a hardware diagnostic and it tells me there is a problem with the fan, what can I do to fix this?
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Help me please!!
Hello samuconlo,
May I have the version of your BIOS, ASUS System Control Interface driver and My ASUS App?
Thank you.
Hello,
I've already done all the updates, reinstall and update MyAsus, repeat the test and the application keeps throwing the error with the fan. Help me please
Hello samuconlo,
May I have the "version" of your BIOS, ASUS System Control Interface driver and My ASUS App?
Thank you.
I already did all that. What else can I do?
Hello samuconlo,
May I double checked if your BIOS is 315, ASUS System control interface V2 driver is V2.2.29.10 and My ASUS is 2.2.41?
This issue has been reported.
Thank you.
Yes, I already checked. So, should I bring the laptop under warranty? I've only been with the laptop for a few days.
Hello samuconlo,
No need so far.
This issue has been reported and under investigation.
Thank you.
Ok thanks