Problems with Asus ZenBook 14 UX431F

edited November 2020 in ZenBook
  1. System: Windows 10
  2. Battery or AC: both
  3. Model: UX431F.
  4. Frequency of occurrence: almost every day
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

Hello everyone,

I want to understand if these problems are common to everyone that has my same laptop or are only mine; in that case I think I still have the buyer's warranty for hardware/software issues.

I've paid this laptop more than 1000 euros (the most expensive laptop I've ever bought) and I've never experienced so many daily issues, such as:

  1. two BSOD
  2. Problems with Realtek audio (sometimes the PC tells me tha I don't have any audio output)
  3. AC problems: when I charge the PC it sounds like it's overheating but it's not (checked with temperature app), but the sound is still very annoying
  4. Update issues: if i don't update DAILY drivers/software, something goes wrong
  5. Screen issues: today my screen went black all of a sudden, for a couple of seconds soooo many times, both the whole screen or some parts.

I've experienced all these issues mainly because the PC wasn't updated DAILY updated. I have to do regular updates (both from windows update and manually driver update) EVERY SINGLE DAY, otherwise something won't work.

Just to do an example, 2 days ago i think the PC received a pretty big update (also the BIOS was updated) and today I've experienced this problem with the screen, to find that I needed other 3 updates (not notified by windows update, even though I have the notifications ON)

I don't think that it's normal that if I don't do an update at the moment something goes immediately wrong, I can expect these kind of problems if i don't update the pc since 2 months, but I use this PC daily, mainly for studying and working.

It is my problem or common problem for zenbook 14 users?

thanks in advance


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