Can eSIM support be enabled via software update?

Jericho246Jericho246 Level 1
edited November 2020 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7 Pro
  2. Firmware Version: WW_29.13.7.24
  3. Rooted or not: No.
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Read some time ago that the Samsung Galaxy Z Fold 2 didn't have eSIM support out of the box, but they enabled it via software update. Would this be possible with the Zenfone 7 Pro? Like a dummy I automatically assumed that the ZF7Pro supported it, because it's one of the latest phones, but of course, it doesn't. Thankfully I still haven't activated the eSIM, but the "migration" from normal SIM still cost me 10€ so I'm kinda frustrated. I understand this is completely my fault, but I'd like to know if there's a possibility that eSIM support can be activated via an update. Thanks.


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