I have a max 4 pro (zc554 kl), the camera works sometimes but it does not work often. what is the reason? If anyone knows the reason, please help me?
First just clear the cache of camera app and see if the issue is fixed. Still facing the issue ?Try to see if it works properly in safe mode.
Steps to enter Safe mode when power is on:
1. Long press power key.
2. Tap and hold “Power Off”.
3. Tap " OK " of Reboot to Safe Mode window.
4. " Safe mode " reminder appears on the lower-left of home screen.
How to Exit Safe Mode ?
Restarting your device. Your device will now be exit safe mode.
NOTE：If the system can not exit safe mode, please try to unplug and reinstall battery again ( IF the battery is removable). Meanwhile, please check if the volume key is stuck or faulty.
Thanks, but I have tried all this ways and the problem still exists
In that case do a factory reset if you haven't done the same. If that too couldn't solve the issue I would say visit the nearest service center to get your device checked 😊
Well then make it work. Go.
Thank you for your asking. Kindly refer to the link below as similar issue.